Cookie Policy
Information about how we use cookies on our website.
Last updated: March 28, 2026
1. What Are Cookies
Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and provide information to the website owners.
2. How We Use Cookies
CarePilot uses cookies for the following purposes:
Essential Cookies
These cookies are necessary for the website to function properly. They enable core functionality such as security, network management, and account access. You cannot opt out of these cookies.
Analytics Cookies
We use analytics cookies to understand how visitors interact with our website. This helps us improve our website and services. These cookies collect information in an anonymous form, including the number of visitors, where visitors come from, and the pages they visit.
Functionality Cookies
These cookies enable the website to provide enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages.
Marketing Cookies
These cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user.
3. Specific Cookies We Use
| Cookie Name | Purpose | Duration |
|---|---|---|
| _session | Authentication and session management | Session |
| _preferences | Store user preferences | 1 year |
| _ga | Google Analytics - distinguish users | 2 years |
| _gid | Google Analytics - distinguish users | 24 hours |
4. Managing Cookies
Most web browsers allow you to control cookies through their settings. You can usually find these settings in the "Options" or "Preferences" menu of your browser. Please note that disabling cookies may affect the functionality of this and many other websites that you visit.
To learn more about cookies and how to manage them, visit:
5. Third-Party Cookies
We use services from third parties that may also set cookies on your device. These include:
- Google Analytics for website analytics
- Stripe for payment processing
- Intercom for customer support chat
6. Changes to This Policy
We may update this Cookie Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
7. Contact Us
If you have any questions about our use of cookies, please contact us:
Email: privacy@carepilot.net.au
Address: Suite 502, 50 Margaret Street, Sydney, NSW 2000, Australia